Below please find links to everything you need to know about our program in Puerto Rico.

This page will be updated frequently - so check back often!

PLEASE NOTE: Program registration is SOLD OUT and the wait list is closed. Tourism Cares is unable to take anymore registrations. We appreciate your understanding.

If you have pre-registered for the program an online registration form will be sent to you directly to collect more specific information. If you have any questions about your registration please email Geoff at

Tourism Cares requires that attendees take the provided transportation to all event sites for Wednesday and Thursday. Parking at our partner sites is incredibly limited and logistics to those sites complicated.

On arrival day (Wednesday) transportation to the Caribe Hilton San Juan is the responsibility of each attendee. Tourism Cares will provide transportation to the evening receptions in San Juan and Ponce.

Because of logistics and lack of parking at our partner sites, attendees are required to take the provided transportation from San Juan to the work project and social enterprise experiences on Thursday.

Tourism Cares will provide more information regarding return options to San Juan in the coming weeks. If you plan on extending your stay in southern Puerto Rico through the weekend, we suggest renting a car post-event on Friday at the Mercedita Airport in Ponce.

For those planning to fly from Ponce, please note that there are no shuttles from the hotel to Mercedita Airport. Ride shares are available, but very limited. Taxis are available for approximately $30-$40 but must be arranged in advance. Please inform the hotel well in advance of your departure if you require assistance.

Wednesday, May 8

Arrivals to San Juan. Transfer to host hotel is the responsibility of each participant. Optional tour activities available. More information to come.

Noon - 1:45pm: Registration available at the Condado Hilton San Juan

2pm – 5:30pm: Opening education session, Condado Hilton San Juan

Program delegates and locals exchange in knowledge sharing, best practices in business and gain insight in to the future of Puerto Rico tourism.

2pm - 3pm: General Session

3:15pm - 4:15pm: Breakout sessions

4:15pm - 4:30pm: Coffee break

4:30pm - 5:30pm: Breakout sessions

7pm – 8:30pm: Opening networking reception, hosted by Discover Puerto Rico

Overnight in San Juan (see hotel info below)

Thursday, May 9

5:00am: Restaurant at Condado Hilton opens for our group.

Breakfast is at the cost of the delegate.

6am: Check-out and transfer to southern Puerto Rico.

Transportation sponsored by The Auto Club Group

8am – 1pm: Volunteering at CMTAS farm. Lunch included.

2pm - 5pm: Community visits

Arrivals to Hilton Ponce Golf & Casino Resort

7pm – 9pm: Food festival at Serrallés Castle, hosted by Puerto Rico Tourism Company, Hilton Ponce, Serrallés Family, Don Q Rum and World Central Kitchen

Delegates will sample local food, enjoy local entertainment and have the opportunity to purchase goods from local vendors during this celebration of Puerto Rican culture.

Overnight in Ponce (see hotel info below)

Friday, May 10

8am – 10am: Closing session – what have we learned in Puerto Rico? Hosted by Hilton Ponce Golf & Casino Resort

Thursday morning, attendees will volunteer at the Center for Microenterprises and Agricutural Technologies of Yauco (CMTAS). The mission of CMTAS is to create and maintain community by offering training and educational services in sustainable agriculture through a microenterprise approach.

The community center and farm at CMTAS is an incredible example of resiliency. After the hurricane, CMTAS became a refuge for the community, feeding hundreds and providing clean water. In addition, CMTAS uses sustainable energy through biodigesters (a tank that digests organic materials biologically) and solar panels to power the facility in the event that another natural disaster occurs. They are a model of sustainability.

The vision of the organization is to become a model of excellence in community development by serving as a facilitator and agent of change in renewable energies, food security and the development of local community.

Our group will be planting, building fences, clearing and more to help prep the farm for the installation of a major biodigester and incorporation of future farmers plots.

Please check back for more details on work projects.


For the convenience of our volunteers, a rate has been secured with the following hotel properties. Please note: official event transportation will be available from these properties only and we will be moving across island on Thursday. Be sure to book accordingly.

Booking Deadline is April 1. Rooms are limited. Please book asap

For Wednesday, May 8, please book at: The Condado Plaza Hilton - $120+ Click here to book. Direct Line +1-888-722-1274

For Thursday, May 9, please book at: Hilton Ponce Golf & Casino Resort - $89 - $125+ | Click here to book. Direct Line +1 787-259-7676

All of the session, receptions and events for the duration of the program are casual.

For the Thursday volunteer day and social enterprise visits, comfortable clothes you do not mind getting dirty are a must. Long pants, Tourism Cares provided t-shirt and close toed shoes are required. We strongly suggest bringing a long sleeve shirt to protect your arms from vegetation and the sun. Dressing in layers is very strongly suggested and bringing a change of clothing for the afternoon is recommended. Please check back for more details regarding the volunteer activity and dress.

It’s the Caribbean in May! We can expect San Juan and Ponce temperatures to be in the mid to high-80s during the day and the mid-70s at night. We ask that you prepare for the warm weather accordingly. Hydration is key during this event - so please make sure to drink plenty of water, which we will provide at each work site. There will be a chance of rain each day, so please come prepared with light rain gear.

Although it will be hot, we suggest wearing/bringing breathable layers to protect you from the sun.

Wednesday afternoon there will be a coffee break provided during the educational sessions. Lunch will be on your own.

Wednesday night Discover Puerto Rico will be hosting an evening reception with heavy hors d’oeuvres. San Juan has an incredible food scene - we suggest enjoying the local cuisine by trying the local restaurants within San Juan that evening on your own.

For Thursday morning, breakfast is on your own at the Caribe Hilton. The restaurant at the hotel will open early so we are prepared for our bright and early 6am departure! Snacks and lunch will be provided throughout the day.

Thursday evening will be hosted by the Puerto Rico Tourism Company, Hilton Ponce, Serrallés Family and Don Q Rum at the Museo Castillo Serrallés. Enjoy the local spirit of Ponce with a food festival and craft fair with items of sale from local artisans and vendors.

Breakfast will be provided at the Friday morning session at the Hilton Ponce.

FUN STUFF! Check back for a list of some of our favorite restaurants and shops to explore during your time in Puerto Rico.

  • Layers! We know it's hot, but the sun is strong in Puerto Rico in May

  • Clothing and shoes you do not mind getting dirty for the volunteer project

  • Hat

  • Light Raincoat

  • A reusable water bottle (or Tourism Cares will provide one on-site)

  • A smile and a positive attitude :) This is going to be so much fun!

    CHECK BACK HERE! This list will grow

Please post from your worksite on your own social media sites! Use the hashtag #WhenTourismCares. Follow and tag us at @TourismCares

We are doing our best to be as sustainable as possible during our program in Puerto Rico. We want to make more of an impact and less of a footprint. Here's what you can expect:

  • We are minimizing plastic use, so all volunteers will receive a refillable water bottle and water stations will be available at our worksite. Want to bring your own water bottle? Please do. Our bottles can be used at future events going forward. We will work to ensure cutlery, plates and cups used at our receptions are reusable or compostable and made from renewable materials (like corn!).

  • Our name badges are made of recycled materials - and they can be reused. If you don't want to bring yours home as a memento, please drop at the door on your way out of the closing reception on Friday.