Paula Vlamings, CEO
For more than a decade, Paula Vlamings has worked at the intersection of tourism and sustainability. Her 10 years in politics prior to moving into the sustainability world provided her with a unique set of skills in diplomacy, fundraising, and cross-sector collaboration. She excels at breaking down complex issues and forging a path forward, while building consensus along the way. She believes big change can happen when business is used as a force for good.
Before joining Tourism Cares, Paula was the founder of Prosper360, a sustainable tourism and social impact consulting firm that works to create a full circle of prosperity within the travel economy. Prior to her consulting work, Paula was the head of The Planeterra Foundation, the nonprofit foundation of the global travel company G Adventures, where she incubated social enterprises supporting women, youth, and indigenous communities into the tourism supply chain. Paula’s sustainability work includes serving as Program Director to the Institute at the Golden Gate, a program of the Golden Gate National Parks Conservancy, where she led a large-scale national Food for the Parks initiative. That collaboration resulted in a national policy change to more sustainable practices in our nation’s parks, and an endorsement by First Lady Michelle Obama’s Council on Environmental Equality.
In 2014, Paula realized a wild travel to dream to drive from San Francisco to Tierra del Fuego, literally the end of the world. For 2 years, she and her husband lived a nomad life, slowly and deliberately, through 17 countries and 24 border crossings. Every mile is chronicled at www.ourbiggerpicture.com.
Paula has served on numerous nonprofit boards, and is currently on the board of Omprakash, a nonprofit organization dedicated to building mutually beneficial & educational relationships between grassroots social impact organizations and volunteers around the world. She also volunteers as an ambassador for Visit.org and for several animal welfare organizations. Paula has traveled to over 70 countries on all seven continents, and is an international speaker on sustainable tourism.
Paula holds a BA in Political Science from Virginia Tech and a Master’s degree in Public Policy and Administration from California State University.
Jessica Flores, Director of Volunteer Programs
Jessica Flores is the Director of Volunteer Programs for Tourism Cares and is responsible for organizing and executing our volunteer programs. Jessica came to Tourism Cares after studying Communications and Public Relations at Bridgewater State University in Bridgewater, Massachusetts.
Through Tourism Cares, Jessica says she “has had the privilege to meet so many amazing people from this industry from all over the world and help to give them the opportunity to really feel as if they are making a contribution to the business they love.”
Jessica balances a busy travel schedule by fitting in as much time at the beach in her home state of Rhode Island where she and her husband live with their two pups, Sophie and Abigail.
Director of Programs and Partnership
Adrienne Lee, Director of Programs and Partnership
Adrienne Lee is the Director of Programs and Partnership for Tourism Cares and is primarily responsible for building depth and reach of our global programs and responsible tourism education platforms. Over the last ten years, Adrienne has worked in the socioeconomic and community-development space, leading programs and stewarding partnerships on all seven continents. Prior to joining Tourism Cares, she worked for a tourism social enterprise incubator building capacity and relationships with non-profits, charities, and community associations to connect them to the tourism market. Adrienne has a love for social enterprise, impact investing, and the creation of non-traditional livelihoods. She holds a Masters of Environmental Policy and Management from Ryerson University, and a Bachelor’s of Science in Biochemistry from
Director of Development and Member Relations
Dean Jacobberger, Director of Development and Member Relations
Dean Jacobberger is the Director of Development and Member Relations for Tourism Cares and is responsible for the development of our fundraising efforts and building depth with our partnerships and member relations within the Tourism Cares community. Dean is a tourism industry veteran and brings a wealth of knowledge in strategic planning, travel trade relations, destination marketing, sales and product development.
Prior to joining Tourism Cares, Dean has held executive positions with TravPRO Mobile, Visit California and South African Tourism and served on the board of one of Tourism Cares’ founding partners, NTA. Dean believes that travel is educational and makes us all better citizens of the world. He is excited to give back to the tourism industry and support Tourism Cares’ mission to advance the travel industry’s social impact to help people and places thrive.
Director of Finance
David Levenson, Director of Finance
David Levenson has more than 30 years of finance, accounting and systems experience in public accounting as well as in industry and the non-profit sector. He has held positions at the Controller and CFO levels at real estate management, debt management and financial services companies providing accounting, HR and systems expertise.
David has also spent many years in senior financial management positions at high-tech companies as Controller and CFO, working with start-ups and early-stage VC-backed organizations. David also has 15 years of public accounting experience, including 10 years as a self-employed CPA and business advisor.
David is a CPA, has an MS in Accounting/MBA from Northeastern University and an MS in Taxation from Bentley College. His undergraduate degree was from Boston University. David has also spent many years on the boards of various non-profit organizations, as board member, Treasurer and President.
Kati Hagedorn, Volunteer Programs Manager
Kati is the Events Manager at Tourism Cares and assists Jessica in organizing our volunteer give back programs and fundraising events. She graduated from Champlain College with a degree in Hospitality Industry Management with a focus in tourism and event management.
Kati’s favorite part of working at Tourism Cares is being able to work with all of our passionate volunteers and meeting individuals from all of the sites and communities that we impact every year.
Ellaine Deeken, Community Engagement Manager
Ellaine Deeken, Community Engagement Manager
For the last decade, Ellaine has been telling stories and connecting people as a publicist and marketing & communications consultant. She has worked for destinations, in hospitality and for nonprofits in New York City and beyond. She wears the Tourism Cares marketing hat, is a part of the advancement team and loves to watch this this dynamic community grow. Ellaine practices yoga, and can't say no to good food and wine. She lives with her husband, daughter and dog in Quincy, MA.
Paula Brabants, Member Services Manager
Paula manages the Tourism Cares membership community, including member communications and benefits.
She holds a degree in Marketing & Management from UMass Boston and has several years experience in traditional and non-traditional marketing, web-site project management and event planning and now fund-raising. “
Our Tourism Cares for America Volunteer Programs are amazing!” Paula says. “It is a way to come together within the travel and tourism industry to give back to valued destinations around the world. It’s a personal and professional contribution which results in a personal impact that will last to future generations."
Trish Kelly, Workforce Development Manager
Trish Kelly, Workforce Development Manager
Trish is responsible for workforce development at Tourism Cares, which includes academic scholarships, professional development scholarships, mentoring programs, and grants.
Trish comes to Tourism Cares with over 14 years of travel industry experience in international tour operations at an educational travel company. Her prior positions include employment at various educational institutions in event planning, program administration, and as a registrar. With a passion for travel, she enjoys working at Tourism Cares as it allows her to help others in the industry.
Karrie Hylen, Operations & Special Projects Coordinator
Karrie Hylen has been a team member at Tourism Cares for six years, supporting the organization through administrative work, auction planning and stewardship. Karrie began her career as a social worker, worked for a legislator in the Massachusetts State House and eventually assisted the VP of Meetings & Conferences at Manulife Financial.
Karrie volunteers for many local organizations and working for Tourism Cares allows Karrie to incorporate her passion for giving back and volunteerism in her daily work.
Geoff Dion, Program Coordinator
Geoff serves as the Program Coordinator on the events team. Not only does he assist with the planning and execution of our volunteer programs, he also provides marketing support and takes on special projects. Geoff graduated from Merrimack College with a degree in Business Administration with concentrations in Sport Management and Marketing. He brings event management and operations experience from a variety of different areas ranging from non-profit work at WaterFire Providence to professional and collegiate sporting events at Kraft Sports + Entertainment.
Tourism Cares is the non-profit, philanthropic arm of the travel and tourism industry. Our community helps destinations in need through volunteer events, invests in our workforce through scholarships and mentoring programs, and
facilitates corporate social responsibility. We give better together.